1. Introduction
These Terms & Conditions govern the use of our website and services provided by Vista Shutters (“we”, “us”, or “our”). By accessing our website or purchasing our products, you agree to comply with these terms.
2. Services Provided
We offer:
Motorised Outdoor Blinds
Indoor Blinds
Security Doors
Window Security Shutters
3. Orders and Payments
Quotes provided are valid for a limited period (as stated on the quote).
Orders are confirmed only after a deposit or full payment, as specified.
All prices include GST unless otherwise stated.
4. Installation and Delivery
We will arrange installation or delivery at a mutually agreed time.
Delays caused by weather, supply issues, or unforeseen events may occur. We are not liable for delays outside our control.
Customers are responsible for providing clear access to the installation area.
5. Warranty
Our products come with a warranty against manufacturing defects, subject to the conditions specified at purchase.
Warranty does not cover damage due to misuse, neglect, accidents, or unauthorised modifications.
6. Returns and Refunds
Custom-made products (blinds, shutters, doors) cannot be returned or refunded unless faulty.
Standard items may be returned within 7 days if unused, in original packaging, and at the buyer’s expense.
Refunds are processed in line with Australian Consumer Law.
7. Customer Responsibilities
Ensure measurements provided are correct (unless measured by our team).
Maintain products according to care instructions.
Comply with safety guidelines for motorised blinds and shutters.
8. Limitation of Liability
We are not liable for indirect or consequential losses arising from the use or inability to use our products.
Our maximum liability is limited to the purchase price paid for the product.
9. Intellectual Property
All website content, logos, images, and designs are owned by Vista Shutters.
You may not copy, distribute, or use this material without permission.
10. Changes to Terms
We may update these terms from time to time. Updated versions will be posted on our website with the new effective date.
11. Governing Law
These Terms & Conditions are governed by the laws of Australia. Any disputes will be handled under the jurisdiction of Australian courts.
12. Contact Us
For questions or concerns about these Terms & Conditions:
Email: [insert email]
Phone: [insert phone number]
Address: [insert business address]
Effective Date: [Insert today’s date]